John serves as the Head of Services at GRI, where he oversees a dedicated team responsible for delivering feedback and expert guidance to organizations involved in preparing sustainability reports. Additionally, John's team plays a pivotal role in granting licenses and offering support to businesses that leverage the GRI Standards for their commercial endeavors. Before joining GRI, John's career featured a diverse range of roles and experiences. He previously worked as a statistician and held senior policy advisory positions within various UK government departments. Additionally, John has substantial experience as a Chief Operating Officer and programme manager within not-for-profit organizations.