Having experienced teams, organisations and cultures that are not effective or purposefully delivering great customer outcomes Paul is passionate about how to create high performing organisations. His career has led to this point having held multiple leadership roles within wholesale banking technology, with over 30 years of management and organisational change experience in Fixed Income Markets through critical industry shifts, including market-making automation and electronification, regulatory-driven clearing transformation, Agile adoption, AI Implementation, and Culture, Conduct and Learning-driven remediation. His focus now is on helping organisations evolve their workforces to successfully navigate their challenging transformation needs.