Heather Buchanan is the Director of Policy for the APPG on Fair Business Banking where she sets the strategic focus of the group and has 7 years’ worth of experience successfully working in UK Parliament for positive change on behalf of small business. She regularly advises MPs, peers, Government departments, regulators, trade bodies and civil society on the commercial relationships between businesses and their lenders. Heather has worked on the expansion of the remit of the FOS, contributed to the creation of the BBRS, co-founded the Bankers for Net Zero initiative, is on the advisory panel for the Transparency Task Force and is a member of the UK Finance SME Advisory Group.