Lila is a member of the FSCS Executive Team, and is responsible for the design, development and implementation of FSCS’s stakeholder and communications strategies, both domestically and internationally. Leading a team of research, data, communications and public affairs experts, she drives forwards FSCS’s work to protect its brand and enhance its reputation across all channels, marketing and products, working closely with the board and executive.

She is a leading spokesperson for FSCS across the financial services industry and government, raising awareness of the services FSCS offers for consumers and shaping future policy and regulatory change that deliver positive outcomes for consumers and the financial services industry. Lila’s expertise and experience lies in communications, government and stakeholder engagement, strategy and transformation, with a vast and successful career across both private and not-for profit organisations over more years than she will own up to.