Nuala Jackson is Director of Payments at UK Finance, a strategic leadership role driving where she is responsible for driving co-ordination and collaboration across the industry to respond to the regulatory, legislative and industry change agenda for payments in the UK and Europe.

Nuala joined UK Finance in 2022 bringing 20 years of banking and financial services experience and is highly experienced in the delivery of complex change within a highly regulated environment.

Prior to joining UK Finance, Nuala worked for Santander (UK), where most recently she was a Senior Manager - Payments Industry & Oversight, there, she was responsible for the UK bank’s Payments Change Roadmap, with leadership and oversight across a number of large-scale Industry change programmes, delivering some of the most complex and far-reaching changes the banking industry has seen in more than a generation.

Before, Santander (UK), Nuala spent a number years working at HSBC in both the UK Bank and in Group in a variety of roles.