The 8th Annual Culture and Conduct Forum builds on the success of the seven previous editions, all of which have been very well attended and highly rated. This event has become the ‘must attend’ event for the UK financial services industry.

This prestigious summit brings together industry leaders and other experts to discuss the latest developments in culture and conduct and to share best practice.

This year’s edition comes at a time of unprecedented challenges and change – a war on the continent of Europe, a global energy crisis, rampant inflation, a cost-of-living crisis, imminent recession, and, in the UK, a new monarch, a new prime minister, a new cabinet and a new approach to management of the economy – all of this hard on the heels of the pandemic. Against this background, it is vital for financial institutions to ensure that their culture is resilient and fit for purpose, which is the overarching theme of this year’s programme. 

This year’s programme focuses on the following highly relevant, cutting-edge issues:

• The role of regulation in shaping culture
• What does good ‘purpose-led’ behaviour look like?
• The evolving hybrid work model: towards greater integration of personal and business lives
• Intersectionality I: disaggregating the E,S and G of ESG and their individual implications for culture
• Addressing the ethical challenges presented by an increasingly AI-driven industry
• Intersectionality II: the case for integrating racial and gender diversity initiatives to improve cultural outcomes
• Measuring ethical culture: outcomes or behaviours?
• How effective have senior leaders been in changing culture & conduct?
• How should whistle-blowers be protected?
• The role of the board in culture setting and oversight
• Gender, generational and ethnic balance as a competitive advantage
• Governance, Culture & Competence through a Consumer Duty lens